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Reference and User Services Consulting

Historically, the information fluency coordinators have provided limited best practices advising to PALNI institutions, but have not been available to work on projects for specific PALNI libraries. With the addition of more PALNI hours, Ruth is available on a limited basis, as scheduling allows, to consult and work with libraries on projects for RIO-centric areas to support local expertise. Local expertise is required and this position can only supplement on a limited project basis to provide extra bandwidth or expertise. A few examples, but not an exhaustive list, are below.

For assistance with a project, email ​Ruth Szpunar.

Example Projects


  • Assist with information literacy sessions
    • Write lesson plans
    • Create active learning activities
    • Design assessments
    • Teach a session
  • Design standard format for lesson planning
  • Advise on information literacy program design and assessment

Limited Expert Reference Support

  • Conduct research consultations with faculty, staff, or students face-to-face or via Zoom
    • Answer in-depth reference questions for faculty, staff, or students via email
  • Assist and advise reference book weeding or collection development
  • Design and implement program for training reference desk students


  • Advise on social media policy and strategy
  • Collaborate on event planning

Web Design

  • Review library website for navigation issues or incorrect information
  • LibGuides
    • Create LibGuides
      • Topical, event, class, subject
    • LibGuides organization
    • Create custom LibGuides homepage
  • Springshare A-Z databases
    • Set up maintenance of databases
    • Customize A-Z databases landing page


  • Conduct usability or user needs tests
    • Assist with IRB forms and paperwork